Position Summary

Role and Responsibilities

• Parts SCM handling for MENA
• Responsible for stock level management and healthy stock maintenance
• KPI monitoring and on field service process improvement "PBO" "PSM", "ISR","FAR",”PAR”
• Manage ETD with Vendor & accurate update to Customers
• Parts reallocation to other sub/Depot based on urgency
• Support field operations to minimize repair pending
• Vendor claim handling (DNA, LTP, Non-conformity)
• Customer training for related issues
• Forecasting Method changes in SPM system
• Reporting and troubleshooting
• B/O & Inventory Management
• Parts Procurement
• FCST, Vendor supply & stock allocation to Subs

Skills and Qualifications

Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position

• Customer oriented
• Problem solving and evaluation skills
• Excellent communication skills (written and verbal)
• Basic Warehousing and logistics know-how
• Parts operation process and demand forecasting
• Excellent English language.
• Able to work under pressure and team work oriented.

Qualifications

• 5 years’ experience (at least 2 in Procurement/ Customer Relationship Management)
• University Degree
• Knowledge of SAP and Microsoft software

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