Company Description

Securing pensions over the long term can be a challenge for many businesses. Our ambition at Legal & General Retirement Institutional (LGRI) is to help companies and pension scheme trustees honour their defined benefit pension promises to their employees. We’re helping companies settle their pension liabilities so they can focus on growing their businesses, as well as helping to support their members’ financial security in retirement. And we’re investing for the long term to back our pension promises. In the last 30 years we’ve written more UK business than any other insurer, and we currently look after more than half a million pension policyholders. We're the UK’s longest-serving active bulk annuity provider, and a market-leading, multi-award winning business.  

Job Description

We are currently recruiting a Transition Consultants Manager to join our team on a Fixed Term Contract basis. 

In this role, you will manage a team of Transition Consultants to deliver an outstanding transition service to new Pension Risk Transfer (PRT) business and ensure the team meets client requirements within required timescales. This will include supporting the Transition Directors, Senior Transition Managers and  Transition Managers in managing their portfolio of clients and working with wider PRT Client Service teams for successful scheme transitions.

What you'll be doing

• Managing, motivating and developing employees at all levels, in a manner that is consistent with the Company’s policies and procedures, including the Partnership Agreement, to maximise the performance of the area
• Designing, implementing and maintaining a plan for inflight transitions, including prioritisation against customer/business need and cost, and deliver against plan.
• Proactively monitoring the workload across the team and the workflow of pre-sale support and post-sale transitions to ensure compliance with agreed service levels.
• Understanding and maintaining the team’s work processes; regularly review and update processes to support new developments.
• Meeting specified internal quality and productivity levels set by management in order to achieve the throughput of new PRT business.
• Ensuring that the team provide the highest level of support to clients (internal and external) including consultants, trustees, administrators and pensioners at all times to ensure that all of their enquiries are resolved in accordance with the relevant SLAs
• Ensuring all risks and controls relating to the department are monitored and reported in accordance with risk and compliance.
• Treating Customers Fairly (TCF):  Work with the Head of Client Propositions in the development and delivery of the appropriate strategy and plan to ensure all Transitions activities are delivered in line with Legal & General’s customer experience expectations and Treating Customers Fairly

Qualifications

What we're looking for

• Prince 2 practitioner desirable
• PMI or demonstrable experience
• In depth understanding of defined benefit pension schemes
• Understanding of the legal framework around de-risking and buy in/buy out contracts
• Has a knowledge of the following legislation and remains compliant:
  • Data Protection Act / GDPR
  • Money Laundering
  • Complaints
  • Treating Customers Fairly 
  • Breach guidelines
• Good team management skills, ability to develop and mentor individuals.
• Strong organisational, project management and change management skills and attention to detail, with a demonstrated ability to prioritise and work independently, managing a high-volume of tasks and deadlines.
• Excellent interpersonal skills with the ability to successfully engage and influence a broad range of individuals across various businesses and key support functions
• Minimum 2 years Defined Benefit pensions experience
• Experience in building relationships with key stakeholders
• Proven background in adapting to trends and openness to new ideas
• Experience in delivering best practice MI solutions (e.g. highlight reports, management dashboards). 

Additional Information

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.