Company Description

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes.  It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

Job Description

To provide a high quality, controlled and cost-effective staff expense claim, external supplier invoice processing service as well as the audit, validation and set-up process for external suppliers and staff within GFAS (including overseas entities).

Provide excellent customer service (internal and external) to suppliers and staff, ensuring payments are made in a controlled and accurate way – maintaining the necessary controls required.

What you will be doing:

• Check supplier invoices, input within Oracle, complete post-input checks (DDER) to minimise errors. Process invoices, interface invoices and credit notes.  Investigate invoices on hold, follow-up invoice items > £50k. Ensure any invoices rejected by an approver within the GFAS system are dealt with.
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• Ensure that any amendments or setting-up of new suppliers that are needed within the GFAS system for staff, UK or International suppliers are completed as per the strict procedures within the department.  Ensure all changes are authorised and back-up evidence has been provided.  Investigate and respond to any supplier statements within 48 hours.
• Send out appropriate documentation (SAQ) and complete relevant checks and balances to effectively decide on a supplier’s current status.  Once information has been verified, follow procedures, and arrange for the supplier to be set-up with correct terms within the GFAS system.  This is for UK and International based suppliers, requested from anyone within the L&G business, but typically from the Accounts Payable team.
• Upon receipt of an e-form from a member of staff or verification from GFIT, complete necessary checks and balances concerning their identity and bank details.  Once verified, ensure they are set-up within the GFAS system to enable them to get their i-Expenses claim paid in a timely manner.
• Ensure all documentation used within this role is up to date and relevant.  Ensure this is stored and accessible to all staff within the team.  This includes Procedure Notes for every aspect of the role. Ensure all work within the team is completed within the appropriate SLA’s and highlight issues to the Manager.
• Ensure all changes are authorised and back-up evidence has been provided.  Investigate and respond to any supplier statements received by post or through mailbox within 48 hours.
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• Run reports using Hubble relating to supplier invoices, staff expense claims and supplier/staff setups/amendments.  Also, any additional reports that may be required in relation to your role. Ensure all CIS and Foreign currency / supplier invoices are logged, and all checks completed by the cost management teams before processing.
• Ensure payments are made on a daily basis within the system and any TT or international payments are checked by 9.30am each day and sent as per procedure to the Cash Management team for payment.
• Check staff expense claims determine status and approve from an AP perspective in accordance with the staff expense policy and minimise processing errors. Refer unusual claims to the Senior AP Administrator or the Cash Management & Accounts Payable Manager.  Ensure that the i-expenses system is investigated monthly, and staff contacted to delete / withdraw or submit any outstanding expenses within the system.
• Handle internal and external queries received by the team via telephone or e-mail in a timely, accurate and professional manner to satisfy the requirements of the business. Assist in post handling, invoices, setups and expense claim archiving and action subsequent requests from areas of the business including Group Tax as part of their annual PSA review or any requests from internal or external audits as applicable.
• Ensure your knowledge of the rules/processes & procedures that relate to the various tasks within the Accounts Payable team is maintained.  This encompasses any HMRC / Group Tax / L&G specific rules. Ensure all work within the team is completed within the appropriate SLA’s and highlight issues to the Cash Management & Accounts Payable Manager.
• Assist the Cash Management & Accounts Payable Manager as well as the Cash Management team on any ad-hoc projects or queries that may arise.
• Treating Customers Fairly (TCF)
• Analyse feedback from all sources to ensure that customers’ reasonable expectations of performance and service are met and where failings are identified, provide information to relevant areas to enable changes to be made.

Qualifications

• Oracle / Accounts Payable experience – Desirable.
• Microsoft Word/Excel – - Required
• L&G’s internal payment processes - Desirable
• Administrative processing in a busy environment - Required

Additional Information

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.