Company Description

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Job Description

In this role, you will work with Employee Benefit Consultants and Trustees of new PRT business to develop scheme specific transition plans in order to reconcile scheme member data and accurately & contractually record the benefits secured, ensuring that all parties have the most up-to-date information for the ongoing administration of all schemes.

In more detail, you will: 

• Develop a ‘scheme specific’ transition plan for all transactions and provide to all Trustees, their advisers and to all interested parties within L&G appropriate documentation demonstrating how the transition project is being handled. Establish and maintain the correct structures to control and transition the scheme in the most efficient and timely manner.
• Analyse scheme benefits and data to draft legal agreements that allow all benefits to be properly administered by the Client Services administration areas
• Ensure that all teams within PRT have the correct benefit specification and data to guarantee that the customers receive their correct benefit entitlement and schemes are funded accurately. Perform first line peer review for team members on these documents, alongside external emails and internal stakeholders.
• Take responsibility for the progress of allocated schemes, including regular reviews, ensuring prompt and appropriate response to customer communications and the provision of relevant information internally and externally
• Support the new business origination team and the Transition Managers in the relationship management of key stakeholders, including participation at client meetings and presentations, and attending site visits to gather an understanding of the quality of the data prior to transaction
• Follow all processes to ensure communication in a timely manner and allow a full audit trail of all benefit and data items throughout the lifecycle of the onboarding process. Assist in the delivery of continuous improvement across PRT Client Services, and in the provision of relevant management information when required.
• Ensure all internal customers and any relevant third parties are kept updated in a timely fashion on any key information which impacts their processing to enable them to treat the end customer fairly
• In collaboration with the Transition Team Manager, support the ongoing development of the team by providing appropriate support and training to less experienced members of the team in new processes.
• Consumer Duty - Ensure customers have sufficiently tailored information to enable them to understand what is being communicated, including any action they need to take or when advice or further support may be required

Qualifications

Qualifications:

Pension Qualification such as CII or PMI or demonstrable equivalent experience

Knowledge:

Knowledge of pension regulations for DB schemes, including a detailed understanding of the requirements for schemes in the process of de- risking, is essential

Understanding of the way benefits are structured and administered in Defined Benefit schemes is essential.

Has a knowledge of the following legislation and remains compliant:

- GDPR

- Money Laundering

- Complaints

- Treating Customers Fairly

- Breach guidelines

Has a strong understanding of the risks to their team, and the business. Actively takes steps to reduce these risks.

Highly customer focused and understands the need to maintain and improve relationships with both internal and external customers. This includes policyholders, scheme members, legislative bodies, third parties and your colleagues within the whole of L&G.

Able to provide an accurate and cost-effective service by getting it right first time.

Skills:

Organisation and experience of project management

Ability to manage tight timescales, prioritise own work or escalate if necessary

Clear written and verbal communication

Additional Information

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including 25 days holiday (excluding bank holidays), an annual supplement for private medical insurance, generous pension scheme and life assurance, We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan, and then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.