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Director of Quality and Patient Safety at London North West Healthcare NHS Trust
London, United Kingdom


Job Descrption
Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university... teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about ourTrust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.
• H onesty
• E quity
• A ccountability
• R espect
• T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Job overview

The post holder will have a leadership role, working closely with the Chief Medical Officer, Chief Nursing Officer, Director of Corporate Affairs, Deputy Medical Director, and Deputy Chief Nurses to create an environment which promotes and supports safety for our patients, staff and visitors; ensures we are providing right care for the right patients and that service users and their carers experience is captured understood and responded to.

To ensure risk management, embedded throughout LNWH, is instrumental in reducing harm and by so doing positively influences the Trust's position as assessed by external agencies, for example, the Care Quality Commission (CQC), National Health Service England (NHSE), NHS Resolution (NHSR).

Management of the Quality and Patient Safety team across LNWH encompassing, clinical effectiveness, clinical audit, risk and incident management, learning from patient deaths and quality assurance compliance. The post holder is overall accountable for all the services provided by the Quality and Patient Safety team.

The post holder will ensure professional support and advice for governance staff based in Divisions.

To be responsible to the Director of Corporate Affairs (Executive lead for risk) for the Risk Management Strategy and operational management of risk throughout LNWH.

Main duties of the job

STRATEGY AND LEADERSHIP
• Take a key role in shaping the on-going direction/strategy for quality governance, patient safety and clinical effectiveness and risk management in the Trust.
• To be the Trust's nominated Patient Safety Specialist and incorporate the elements that are required for this nationally mandated role
• Responsible and accountable for the development and delivery of a Trustwide strategy in line with the NHS England National Patient Safety Strategy incorporating the constituent elements of Learning from Patient Safety Events, the Patient Safety Syllabus, Patient Involvement in Patient Safety, and the Patient Safety Priorities
• To provide leadership for the Quality and Patient Safety team and to be a key member of the Trust's Committees with a remit for quality governance.
• Lead on the Quality Accounts content and submission.
• To ensure the learning from risk management, incidents and quality improvement are fed back into the improvement cycle and processes of the Trust and that assurance is provided.
• To attend as required the Board's Quality and Safety Committee, and the executive led Patient Safety Group, Clinical Effectiveness Group, and the Risk and Compliance Group to ensure that these are provided with regular and comprehensive reports sufficient to enable them to fulfil their monitoring and assurance responsibilities on all aspects of quality, risk management, effectiveness and patient safety

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education/ Qualifications

Essential criteria
• Significant experience in leading clinical governance in a health care setting
• Evidence of continuing professional development to support the delivery of senior leadership role in Quality and Patient safety
Knowledge & Experience

Essential criteria
• Experience working in a senior clinical governance role (8C and above) or equivalent
Skills, Abilities and Attributes

Essential criteria
• Excellent presentation skills.
• Exercise judgement involving highly complex facts or situations, which require the analysis, interpretation and comparison of a range of options
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.

We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.

Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.

Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.

Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.

As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BAME (Black, Asian and Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

Employer certification / accreditation badges

Documents to download
• Job description Director Quality and Safety (PDF, 239.8KB)
• Guidance for applying (PDF, 914.7KB)
• HEART values (PDF, 158.5KB

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