Company Description

With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing.  As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers, while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.

We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting edge solutions, strategies, and support that drive meaningful results.

Under Publicis Groupe’s solution hub Publicis Media, CJ Affiliate has the resources and commitment to offer a truly customer-centric approach to affiliate marketing across our 14 offices worldwide. Above all else, our greatest asset has always been our people, and we are honored that that some of the best and brightest in the industry choose to call us home. We hope you will, too. 

Job Description

We are looking for an enthusiastic and driven individual to join our UK Publisher team in our White City office, in London. The role is a hybrid office/home-based position, that may also require you to visit clients in and around London as needed. Although affiliate experience would be beneficial, it is not essential, so this could be a great move for someone looking for a change. If you like building strong professional relationships, enjoy expanding your network and have a passion for delivering excellent customer service, this could be a fantastic opportunity for you to join an exciting company that is part of one of the largest global agencies in the world.

Publisher Managers are responsible for nurturing our existing partnerships (Publishers) on the network through strategic data analysis working very closely with our global teams to ensure synergy across all regions, as well as creating partner growth opportunities based on industry trends. In your role as Publisher Manager, every day will be a little bit different; with an ultimate focus on existing Publishers that advertisers need to think proactively about their partnership to ensure they remain front of mind.  You will be responsible for training existing partners on how to use our platform, tools, and support services, ensuring that every partner that joins CJ has a fantastic experience.

Qualifications

• Entry Level/Executive Manager position 
• 1+ years' experience within a customer success or account management role 
• Affiliate industry experience would be beneficial, but not essential 
• You are passionate about providing excellent service to internal and external customers 
• You are driven to succeed 
• You are a clear and effective communicator with strong presentation skills
• You are able to work independently and collaborate with your team to solve complex issues 
• Excellent organisation skills 
• You are proficient in Microsoft Office, especially Excel. Experience using Microsoft teams solutions would be an added benefit.
• You have strong analytical skills 
• You are respectful to varying opinions and perspectives 

Additional Information

COMPANY VALUES

TRUST

Trust is the cornerstone upon which we build our relationships. We hold ourselves to the highest standards of how a partner should behave. We treat our people and our clients with respect, transparency and honesty

TALENT

This is first and foremost a people business. We are committed to ensuring Publicis Groupe is a destination for the best talent in our industry. We value people as individuals, growing ourselves as we grow our client’s business

TRANSFORMATION

True transformation comes when we stop managing change, and instead initiate change. We believe in our purpose to be the admired force for business transformation. We believe that focusing on performance and results has the power to transform client business